Refund policy.

30-day money-back guarantee

If game night isn't what you hoped for, contact us within 30 days of delivery and we'll make it right.

How to start a return

Send us a message through our contact page or email zipmare@outlook.com with your order number. We'll reply with return instructions. Items sent back without first requesting a return can't be accepted.

Condition

Items should be returned with all blasters, chest targets and accessories, in their original packaging where possible.

Damaged or wrong items

Please inspect your order on arrival and contact us right away if an item is defective, damaged or incorrect, so we can evaluate the issue and make it right.

Refunds

Once we receive and inspect your return, we'll notify you whether the refund was approved. Approved refunds go back to your original payment method. Please allow some time for your bank or card issuer to process it.